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Marketing

Why Delivering Live-Chat Support to Customers Is a Must for Your Business

In my first article for MarketingProfs, I take a look at how delivering live-chat support to customers makes all the difference.

Categories
Journal

HAPPY NEW YEAR! (+ 5 Tasks On My To-Do List)

I have decided to dedicate 2020 to working hard for a better life, a more fulfilling life — and of course, checking these five things off my list.

Categories
Marketing

Social Listening Is Important, But Listening In Intelligently Even More So

Social listening, if done casually, is like separating the wheat from the chaff. But listening in intelligently is synonymous to mining for diamonds. Agree?